Shipping policy

 

Shipping Policy

Effective Date: 30/06/2024

Welcome to PSS Supplies! Here’s what you need to know about our shipping:

Order Processing

• Confirmation: After you place an order, you'll receive an email confirmation.
• Processing Time: Orders are usually processed within 2-4 business days.

Shipping Options and Costs

• Shipping: Shipping can be arranged/quoted before or after ordering. 
• Collection: Is free and ready to collect from Doncaster, UK within 2-4 business days, unless its a custom order.

Shipping Locations

• Domestic: All of the United Kingdom, Contact us for a free quote.
• International: International shipping can be arranged on all of our stock if needed.

Restrictions

• We don't ship to P.O. boxes or APO/FPO addresses.
• Some products may have shipping restrictions due to size or regulations.

Tracking

• You'll get a tracking number once your order ships to monitor delivery status.

Delivery Issues

• Lost or Stolen Packages: Contact us if your package is lost or stolen.
• Damaged Packages: Contact us with photos if your package arrives damaged.

Returns and Exchanges

• For returns and exchanges, please see our [Return Policy]

Contact Us

• Email: sales@pss-supplies.com
• Phone: 07

Thank you for shopping with PSS Supplies!